Explore

Upon successful completion of this programme participants will be able to;

• Make use of research methods including scientific method, literature review, sampling, statistics, research design and analytical techniques to provide in-depth knowledge for informed decision-making.

• Evaluate the functions of human resource management, with special attention to strategic human resource alliances and developing trends.

• Differentiate cultural differences associated with work in different hospitality sectors and between countries.

• Stimulate change in response to current and future developments in organisations operating in the hospitality industry.

• Assess financial and revenue-related information for executive decision-making in the hospitality industry.

• Design marketing and advertising systems for hospitality industries based on the need to create new markets and the need to respond to significant shifts in social and economic patterns.

• Formulate service delivery systems by examining service marketing and management concepts relevant to the hospitality industry.

• Evaluate mechanisms and techniques employed in the management of hotel management, convention and meetings management, or food service management.

• Demonstrate higher-level skills in relation to strategy formulation in the global hospitality context.

• Develop strategies to address the challenges of the specific problem(s) in hospitality management on basis of interest and preparation and apply this to their current work environment.

• Hypothesize a problem/issue related to the Hospitality industry and conduct independent research.

• Demonstrate competency in professional knowledge and skills in the field of hospitality to continuously progress on their own with a high degree of autonomy to do so.